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QUESTION:We have updated some staff to have selected access to ProStix Customer maintenance. These staff are restricted from having access to options like more data, customer flags and credit info. However when we assign the Frameworks equivalent programs for customer maintenance there appear to be no change.

ANSWER:

No. As at the v5.4 release, there is no option security settings available for Frameworks Activities (programs)

This Gap in functionality has been recorded in the Sterland Ideas portal (aka AHA portal) under https://sterland.ideas.aha.io/ideas/FWKS-I-152 for consideration in a future release of Frameworks.

IF THIS FAQ DOESN’T RESOLVE YOUR ISSUE:

Contact Sterland Support.