When trying to finish a POS sale in Frameworks the following error message is displayed:
System Error: ** Unable to open file file. /prostix/??/tender10061025.txt Errno=9 (98)
The issue is caused due to incorrect system configuration. The Miscellaneous Code SysTempDir value has not been correctly defined
To resolve this issue, perform the following:
1. From operating system level determine if there is a tmp sub directory below the /prostix directory
ls -l | more
Note if you don't have a tmp sub directory defined please refer to your System Administrator to create one with full read write execute permissions.
2. Log into ProStix, then select "System Administration" - "Configuration" - "Tailoring Options" - "Codes (Characters)" to display the Miscellaneous Codes (Characters) screen
3. Locate code SysTempDir , then press <F7> to open the line for editing.
4. Change value from /prostix/?? to /prostix/tmp/ , then <F1> to save and close out of edit mode.
|IF THIS FAQ DOESN’T RESOLVE YOUR ISSUE:||Contact Sterland Support.|