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ERROR MESSAGE:

When trying to register a new Mighty Rewards customer in Frameworks Mighty Rewards Card Maintenance I am getting this error "card registration error Error 14: An Unknown server error occurred. Your request has not been processed. Please escalate to your manager immediately", why?

CAUSE:

Due to an unspecified error on the Clyx DCA server.

SOLUTION:

If this error occurs during card registration please notify Sterland support and Mitre10 immediately. Mitre10 will rectify and advise once outage is resolved.

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IF THIS FAQ DOESN’T RESOLVE YOUR ISSUE:Contact Sterland Support.