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Suspending a cash refund or credit note

To suspend a cash refund or credit note, from the home Dashboard perform the following:

1.Click  then type Credits & Refunds (or select Credits & Refunds from within the Sales - Transaction Processing navigation tree).

2. Refer to Processing a Cash Refund to process a new cash refund or Processing a Credit Note to process a credit note.

3. Click to suspend a cash refund or credit note.


Resuming a cash refund or credit note

To resume a cash refund, perform the following:

1.Click  then type Credit Notes (or select Credit Notes from within the Sales - Transaction Processing navigation tree).

3. Search for the cash refund or credit note by Customer ID, Branch or Order# then click .