The Payment History section within the Customer Dashboard provides payment history for the selected Customer and the option to drill down to the individual transactions to view more detail about the payment and all allocations made from the payment. For rewards customers, there is a further drill-down to the rewards details of the transactions.
To enquire on a customer's payment history and allocations, from the home Dashboard perform the following:
1. Click to go to the Customer Dashboard.
2. Type the customer number in the Customer No field then click <enter> or search for the customer in the Search field then click <enter> or . For additional search options, refer to: Searching for a Customer.
3. Click the Payment History tab, then the Detail tab to display all payment history for the selected Customer.
Displays the backorder number of the transaction being allocated against.
Displays the date the payment was allocated to the transaction.
Displays the payment amount allocated to each transaction.
Displays any settlement discounts allocated to the transaction during the allocation process. Refer to Allocating Payments for further information.
Reprinting a customer payment
The Print Payment button allows you to reprint previous customer payments made to an account. The reprint is clearly labelled and contains the original time and date of the payment. The customer payment is either reprinted as a star docket or a nuvu document dependent on the settings for the printer defined via the POS printer field in Device Maintenance
To reprint a previous customer payment, perform the following: